PCR’s questionnaire development training is designed to transform a novice into to a confident, knowledgeable questionnaire author in a very short time period.  Generally a two-day intensive examination of the scripting language, the training module is based upon a simple but effective learning technique:   introduction of conceptual information followed by relevant, practical exercises.  As a supplement to the training, students receive a training manual filled with questionnaire examples that will assist with programming for years.
Training begins with an introduction to the scripting language and the design of basic surveys.  Following the first day, a student will be able to design simple, basic questionnaires involving the use of a variety of commands.  The second day of training introduces the power of lists, the most effective feature of Sensus.  After the second day, students will understand advanced scripting features and begin constructing complex questionnaires.  By the end of the second day, all scripting commands will have been introduced and explained.
Sensus Web uses the same questionnaire scripting language as Sawtooth Software's Ci3 system.  This scripting language is utilized by more research organizations than any other, and is the same language that works with the WinCati system. It allows the user to easily create simple questionnaires, yet offers flexibility for even the most complex surveys. Because of this flexibility, Sensus Web allows the administration of CATI-type questionnaires on the Web without the need for HTML or Java programmers.

Sensus Web can handle all common question types, such as single response, multiple response, numeric, open-end, and constant sum.  Branching can be as complex as the user desires – one can skip based on previous responses, combinations of responses, and even arithmetical computations.  Sensus Web allows the restoration of responses to questions in later sessions, so interviews can be customized to enhance respondent interest. 

Scroll down or scroll across screens of any size may be created.  Multiple questions and input fields may be placed on the screen to allow respondents to select responses in any order.  Additionally, drop-down lists, radio buttons and check boxes may be included. With Sensus, you have complete control over screen formatting for your questionnaire – question and response text may be placed anywhere on the screen and color and type fonts may be set to guide respondents.   Question screens such as the one shown below are designed to your specifications - text placement, font, font size, color, response controls, and more may all be altered.

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The WinCati training is a two-day intensive session involving detailed instruction on establishing the most common WinCati projects and specific information on all CATI menu items.  Students will discuss the power and utility of Win/CATI, the use of questionnaires and sample and data files, the creation of project specifications, reading and interpreting reports, handling sample and callback information and quotas, etc.  Clients may also elect to receive training on the common mixed mode study, which includes detailed discussions of how sample, disposition codes, e-mails, and other features of a mixed mode study are handled.  Students receive a step-by-step, example-laden, training manual that will assist with CATI questions for years.
We recommend this training be conducted in a single room with sufficient resources to allow no more than two operators to share a workstation.  Additionally, it is beneficial to use an LCD monitor or an overhead data display.

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Our Ci3 questionnaire development training is designed to transform a novice into a confident, knowledgeable programmer in a very short time frame.  Depending on the clients needs, the training may be conducted over the course of one to three days in order to achieve basic or advanced authoring understanding, or gain mastery of the Ci3 authoring language and system. The Ci3 language training is based upon a simple but effective learning technique:  introduction of concepts followed by relevant, practical exercises.  In addition, students will receive an example-laden training manual that will assist with programming questionnaires for years.

The first day involves an introduction to Ci3 and the design of basic surveys, after which the student will design simple, basic questionnaires involving the use of a variety of Ci3 commands.  The second day of training introduces the utility of lists, the most powerful aspect of Ci3.  After this session, students will understand the more advanced features of Ci3, begin constructing complex questionnaires and export data – all Ci3 commands will have been introduced and explained at the end of the second day.  If a third day of training is requested, a slower pace will be implemented on the first two days, and the student will learn to create CAPI (Computer Assisted Personal Interviewing) stand-alone surveys.

We recommend this training be held in a single room with enough computers loaded locally with Ci3 software for each programmer.  Additionally, it is beneficial to use a blackboard, writing board, or large easel in conjunction with the computers.

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The Advanced Sensus/Ci3 Questionnaire Development Training is designed for those who completed the Sensus Scripting Training or the Ci3 Authoring Training, but handle many difficult questionnaires and require extra training and instruction.  Three-days of training are recommended for this course, which involves a review of lists and constructed lists functions, the manipulation of tables and other specifics in a constructed list, and tackling random selection and unaided or aided questions.  Additionally, a portion of the third day will be designated to address specific, unique or idiosyncratic situations that are specific to your organization.

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The efficiency of a CATI laboratory is often a crucial, “make-or-break” aspect of many research organizations.  With over seventeen years of CATI experience, Paul Sanchietti outlines the necessary requirements for CATI organizations to implement best practices. Designed for a new or struggling company, the training addresses all essential topics including organizational charts, hiring, position descriptions, interviewer and supervisor manuals (example) and training (recommendations), CATI floor design, noise reduction, audio/visual monitoring, communication, productivity improvement, etc.  This training is provided in document form only – no instruction is involved.  The cost of the instruction manual is $500.00 USD.

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