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BUSINESS RESEARCH SERVICES

 

WHAT IS BUSINESS RESEARCH?

Business research is a field of practical study in which a company obtains data and analyzes it in order to better manage the company. Business research can include financial data, consumer feedback, product research and competitive analysis. We focus on product and consumer research and how customor satisfaction for both the external and internal client can you effect your bottom line. Customer satisfaction research (or Customer Experience CX) is that area of market research which focuses on customers' perceptions with their shopping or purchase experience. Many firms are interested in understanding what their customers thought about their shopping or purchase experience, because finding new customers is generally more costly and difficult than servicing existing or repeat customers.

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WHAT WE CAN DO FOR YOU

We provide an initial FREE-consultation that examines the exact nature of what you are you're trying to measure. Questions such as what is your target audience, do you have an existing questionnaire, what kind of data are you expecting, how many questions are you hoping to budget, how long do you expect the study to last, what is your sample size, etc.? At this point, we create a first draft and send the files or link for you to examine carefully. An examination on your part will include looking for wording changes, skip patterns, correct flow, data export examination, etc. Once a draft is finalized, the project is implemented and progress is routinely reported. Finally, data exported and a report explaing the findings.

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OUR GUARANTEE

We guarantee that we will give your project and you the attention you deserve. Our clients, can expect timely communication, periodic updates, and efficient data analysis and reports.

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